![]() ![]() Let us know, and we'll keep moving forward based on those details.MacOS, iOS, Linux, Microsoft Windows Should she still be unable to download apps, does she get a particular error message or prompt? ![]() You can also find those steps in this resource: If you can’t download or update apps on your iPhone or iPad - Apple Support Restart your device Restart your iPhone or iPad, then check to see if you can download or update apps. From the menu that appears, choose Prioritize Download.ĥ. Prioritize the download From the Home Screen, touch and hold the app. Resolve a problem with your payment method If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase' 4. Add a payment method You might need to have a valid payment method on file, even if the app that you want to download is free. Manually update the app Learn how to manually update an app 2. You can reach out with the following link: Contact - Official Apple Supportįor difficulties with downloading apps, the general steps below may help:ġ. If your daughters devices is fully up-to-date and the previous steps didn't help, you can contact Apple Support for further assistance. Those steps, and more information, can be found here: Update your iPhone or iPad - Apple Support If you don't know your passcode, learn what to do." If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you see more than one software update option available, choose the one that you want to install.Go to Settings > General, then tap Software Update.Plug your device into power and connect to the internet with Wi-Fi. ![]()
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